Main Big Complaint On PVR: What’s Happening?

PVR is the biggest cinema exhibition chain in India, and they have a lot of userbase across the country. But there is this one major complaint about PVR Cinemas, which has started to become a topic of discussion and let us have a look into the same.

Over the past few weeks, several moviegoers have voiced growing frustration over their experiences at PVR Cinemas. What was once considered a premium theatrical destination is now facing criticism from regular patrons who say the overall quality has noticeably declined.

From delayed screenings and technical glitches to air conditioning issues and inattentive staff responses, complaints seem to be piling up. In some instances, audiences have reported that movies began late without proper announcements.

In others, basic theatre protocols such as dimming the lights on time were reportedly ignored, disrupting the immersive cinematic atmosphere.

Many customers have taken to social media to express disappointment, tagging the company and demanding accountability. They argue that ticket prices at multiplex chains are not cheap, and viewers expect a seamless, professional experience in return. When that expectation is not met, it naturally leads to dissatisfaction.

Frequent patrons say these are not isolated incidents but a pattern observed over recent weeks. While occasional technical hiccups can happen anywhere, repeated lapses raise concerns about management oversight and quality control.

Movie lovers are now urging PVR to address these recurring issues promptly, improve operational standards, and restore the premium experience that once defined its brand reputation.