Indigo Fiasco: What Did Minister Rammohan Naidu Say?

It’s already known that the existing controversy surrounding the Indigo flights cancellation has led to several repercussions. This has now reached a new peak point and here’s a look into the story behind the same.

In this connection, civil aviation minister Ram Mohan Naidu has provided an update and here’s a look into the same.

During the last week, many passengers faced severe inconvenience due to Indigo’s internal mismanagement of crew rosters, flight schedules and inadequate communication. While the enquiry and necessary actions are underway, another meeting with Indigo’s top management was held to review the stabilization measures.

Today again, Indigo CEO Pieter Elbers was summoned to the Ministry to provide an update. He confirmed that 100% of the refunds for flights affected till 6th December have been completed. A strict instruction to expedite the completion of the remaining refunds and baggage handover was given.

The Ministry considers it necessary to curtail the overall Indigo routes, which will help in stabilizing the airline’s operations and lead to reduced cancellations. A curtailment of 10% has been ordered. While abiding with it, Indigo will continue to cover all its destinations as before.

Indigo has been instructed to comply with all the directives of the Ministry, including fare capping and passenger convenience measures without any exception.