Microsoft Outage Disrupts Outlook, Teams, Microsoft 365 and Copilot Across the World
Microsoft services, including Outlook, Microsoft 365, Teams and Copilot, faced a major outage across several countries on Thursday. Downdetector recorded nearly 1.38 lakh Outlook outage reports around 1:30 AM IST on Friday. Microsoft attributed the disruption to unresponsive servers and clarified that it was not a cyberattack. Recovery efforts included restarting servers and redirecting traffic.
By: Tupaki Desk | 13 Nov 2026 12:43 PM IST
Microsoft users across several countries experienced significant disruption on Thursday after multiple popular services went down. Outlook, Microsoft 365, Teams and Copilot were among the affected platforms, leaving thousands of users struggling to access services they depend on for their everyday work.
The outage continued for several hours, affecting email communication, online meetings and other workplace activities. According to reports, Downdetector recorded nearly 138,000 reports related to Outlook at around 1:30 AM IST on Friday. Microsoft 365 also witnessed a sharp increase in outage reports as users reported difficulties accessing the platform.
Microsoft subsequently identified a technical issue behind the disruption. The company found that some servers were becoming unresponsive because of a problem involving a process responsible for handling secure connections. This affected the availability of multiple services and prevented users from accessing them normally.
Importantly, Microsoft clarified that the incident was caused by technical problems and was not the result of a cyberattack. The clarification came amid concerns among users about the sudden disruption of several widely used digital platforms.
The impact was not limited to Microsoft's own services. Some OpenAI and Anthropic services that rely on Microsoft 365 connectors also experienced disruptions. This created additional difficulties for users who depend on these integrations as part of their regular workflows.
Microsoft has begun taking steps to restore the affected services. Its recovery efforts include restarting impacted servers, redirecting traffic and testing technical fixes to address the underlying problem. The company is also monitoring the situation as it works towards restoring normal operations.
The incident once again highlights how disruptions to a major technology platform can affect multiple services and workplace operations across the world.