People who love to eat out has got a reason to rejoice in the New Year. All these days, They kept complaining about the service charge levied by the Restaurants irrespective of quality of the service.
Union Government Today issued a directive saying Customers can refuse paying Service Charge in case if they aren't satisfied with the experience. A clarification has been given that Service Charge isn't mandatory. All the State Governments were asked to spread the word to restaurants and hotels.
Hotel Association of India opined service charge can be waived off experience isn't good and paying it is strictly voluntary. This move came as a shock to Restaurants who charge 5 to 20 percent on the total bill despite substandard service.
Union Government Today issued a directive saying Customers can refuse paying Service Charge in case if they aren't satisfied with the experience. A clarification has been given that Service Charge isn't mandatory. All the State Governments were asked to spread the word to restaurants and hotels.
Hotel Association of India opined service charge can be waived off experience isn't good and paying it is strictly voluntary. This move came as a shock to Restaurants who charge 5 to 20 percent on the total bill despite substandard service.